How can we help?

Find answers in our articles:

How To Change Your Email

 

You can now update your phone number through Rain Mobile App or website.

 

Note: If you do not have access to the old phone number; please reach out to our live support or submit a ticket by clicking here to help you.

 

Please follow the below steps to update your email:

  1. Log in to your Account.
  2. Click on the User Icon above right in the page.
  3. Click on Account. Make sure that you are under the account option.
  4. Press the Button to change the Email address.
  5. Enter the OTP you received in an SMS or through a voice call.
  6. Ensure adding the new Email address correctly.

Important: You will be notified of the following information.

"Be careful, Fiat withdrawal & crypto sends will be disabled for 24 hrs after performing this action. "

 

Rain Mobile App Steps:

Screen_Shot_2023-05-01_at_1.05.47_PM.png

Screen_Shot_2023-05-01_at_1.06.27_PM.png

 

Website steps:

ScreenshotScreenshot

 

 

Can’t find what you’re looking for?

Our support agents are standing by.

Live Chat

We guarantee a 24 hour response whether it is a live chat or email.